State Farm® Insurance Agent Hunter Humes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
naomi wilburn
February 5, 2026
"For several decades, I have been a loyal customer of State Farm. I have consistently received exceptional service at Hunter’s Humes State Farm Ins., located on Lake Underhill Road in Waterford Lakes. The staff, including Pam, exudes a sense of camaraderie and professionalism. I can rely on their expertise not only for my personal insurance needs but also for the comprehensive coverage of my entire family. Their personalized approach to insurance and financial matters has been invaluable to us. I highly recommend visiting their office to experience their exceptional service firsthand."
Apple Apple
January 28, 2026
"Chris was an excellent customer service rep"
GREGORY GAGNON
January 28, 2026
"Except service from the agents in the Orlando office. I would recommend them to all my friends and family Hunter was great and chance"
Abnisse Alicea
January 27, 2026
"I love State Farm and the service they provide! I especially loved Pam Mack who helped me with everything I need plus more today! :)"
Donna Gravett
January 26, 2026
"Pam is amazing. She is so helpful and she always remembers who I am."
"Thank you for the positive review! We are happy to be your good neighbor!"
Devon Gilbert
January 22, 2026
"I am incredibly grateful for Hunter and his team. We had an issue with our vehicles, and I needed help quickly. I called and talk to Hunter directly, and he was able to get me everything I needed in an hour. You never think of the day when you actually need to use your insurance, and it makes all the difference in the world to call a team that answers and gets you the help you need when you really need it. Thank you!"
Carmelo Adams
January 13, 2026
"The best service."
Al Saia
January 5, 2026
"Chris was great he was very patient with me overall great experience would recommend"
Jim Williams
December 19, 2025
"I am a long time customer to this office and had some questions about a recent incident, so I asked Pam Mack the best way to move forward. She not answered all of my questions professionally, but she also had an incredibly friendly personality, and was able to share some personal experiences and honest insights as well. It was an excellent and very helpful experience."
"Thank you for the feedback, Jim. Our office is glad to provide the best service possible!"
Tommy Upton
December 17, 2025
"Pam is wonderful. She has taken excellent Care of all my insurance needs , She is an asset to your company She is smart and kind and is the type Of person people want to do business with You are lucky to have her on your team"
"We are happy to hear that Pam provided you a great service you deserve! We are glad to serve you!"
Jerry Foster
December 16, 2025
"Pam was very courteous and excellent service greatest experience I experienced in a while"
"We are happy to hear you got the service you deserve. Let us know if there is anything else we can do for you!"
Donald Davis
December 15, 2025
"This is the 1st company since I got to Florida to lower my rate after the 1st six months instead of raising it 10-15% despite 0 tickets or incidents. While I believe rates in Florida are too high overall this will keep me with state farm."
"Thank you for the feedback, Donald, and we are happy to hear you are satisfied with your experience with State Farm."
Taunesha Carpenter
December 11, 2025
"Pam Mack has always been very helpful, patient and professional with me every time."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kayon Miller
December 5, 2025
"I had a great experience with Chris Lindsey Provided the best rate possible for my budget."
"Thank you for the review! We’re delighted you’re happy with our service, and we look forward to servicing your insurance needs!"
JANE Stringfellow
December 2, 2025
"I talked with Ryan and the Pam today because I could not see our vehicle insurance . Ryan had to listen to me get upset and he wad so sweet. I apologized to him and he said someone would be calling me as soon as possible. Pam got with me about a half hour later. She took charge and got things rolling. Thank you so very much. The staff at State Farm are the best. ."
"We really appreciate your positive feedback! Our team works hard to provide the best service possible, and it’s wonderful to know our efforts made a difference for you, Jane."
Leotis Turner
December 2, 2025
"Pam is always a big hero and a wealth of knowledge. She is the reason I'm still with this agency"
"Thank you for taking the time to share your experience! We’re so glad to hear that Pam exceeded your expectations. We look forward to working with you!"
Kathleen DiBona
November 25, 2025
"Pam Mack is truly exceptional as she shines as one highly professional, customer focused and very accommodating agent!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the Pam's service at Hunter Humes State Farm. If you ever have any questions or need assistance, we’re here to help!"
Logan Rivers
November 20, 2025
"I worked with Pam Mack and she is amazing! Super respectful, very easy going, and an awesome helper. She helped cut my car insurance by $100. 10/10 would use her again."
"We are happy to hear we were able to save you money on your car insurance, and you had a great experience, Logan. Give us a call if you need anything else!"
Janet Wallace'
November 19, 2025
"My agent name is Pamela, thank you for your understanding, your knowledge and time. You’re the best Pam."
"Thank you for your feedback, Janet! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
E.R. 23
November 18, 2025
"Pam Mack is the primary reason for my satisfaction with the "Hunter Humes - State Farm location. It is consistently a pleasure to engage in conversation with her and her team, all of whom demonstrate exceptional helpfulness. Pam's extensive knowledge in the field of insurance has proven to be immensely beneficial to me."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
marquette smith
November 18, 2025
"Great online experience able to save a lot of money. Also got the upgrade my policy and better cover them before Ryan was a big help."
Patrick Harris
November 13, 2025
"Chanielle was very helpful. I was purchasing a car and needed proof of insurance to transfer the title, and she was able to get me set up and send me my insurance card within minutes. Great job!"
"We are happy to hear our office was able to assist with your auto insurance needs, Patrick. Please reach out if you need anything else!"
Wanda Santiago
November 13, 2025
"El señor brandon Bonilla me orientó y me consiguió la mejor oferta fue muy amable y el servicio excelente"
"¡Nos honra su opinión positiva! ¡Esperamos seguir brindándole un excelente servicio! Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, ¡no dude en contactarnos!"
Nashanta Harden
November 11, 2025
"If it was for Pamela Mack at State Farm I don't know what I would do. She is honest, reliable, and she truly treats her customers like family. She goes above and beyond all while being an amazing woman. She needs to be in the State Farm commercials."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kaelyn Wagner
November 11, 2025
"Pam was honestly the best ! She’s so sweet , takes her time and very thorough. Would recommend her to everyone looking !"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "